Msc cruises call center - Customer Service Representative MSC Cruises Employee Review

2.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Night shift, USA hours. Pays more than most call center jobs. Ok benefits.

Cons

Typical call center culture. Petty management styles. Working all holidays Sa and USA. Weekend work occasionally

Explore other reviews about MSC Cruises

5.0
19 May 2025
Recommend
CEO approval
Business outlook

Pros

Knowledge Cultural exchange Trips Dollar payments

Cons

Full time job Tiredness Long hours on duty Food sometimes bad

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Uncapped commission OT optional (but neccessary to maximize comm)

Cons

No cons it’s what you make it

See reviews by: Helpful|Rating|Date|All