MOO MAKEIT easy to work here :-) <3 - Operations Planning Manager MOO Employee Review

5.0
18 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Our core values provide us MOOsters with mechanisms for being successful in our roles within MOO, through thinking about sustainability, delivering delight, being human, watching the detail, imagining better and tackling things together. With the above in mind I have managed to enjoyably, successfully and gratefully move along a career path from data analyst to operations planning manager over the eleven wonderful years I have been lucky enough to follow MOO along its remarkable journey.

Cons

MOO is like any other growing transatlantic business and over the past 18 years the company has gone through enormous change, so naturally along the way it has stumbled and made mistakes, however, in the same way that MOOsters are enabled to fail safely and develop and learn from these stumbling blocks MOO has always done the same. All it requires is a little patience and kindness and things swing back around.

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MOO Response
1y
Thank you for taking the time to share your incredible experiences at MOO! We genuinely enjoy hearing stories from our team members and celebrating their growth over the years—your journey is truly inspiring. We take great pride in our values and company culture, and it’s wonderful to know they resonate so deeply with our MOOsters. If there’s anything more you’d like to share, or if there’s any way we can support you further, please don’t hesitate to reach out to us at CPO@moo.com

Explore other reviews about MOO

5.0
23 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Supportive management and welcoming hiring team, The management and hiring team are incredibly friendly and approachable. They have a thoughtful and well-structured onboarding process that makes new hires feel welcomed and helps them get acquainted with the company quickly. It really sets a positive tone from day one.

Cons

None that I have come across yet.

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MOO Response
11mo
Thank you for your kind words! We’re so glad to hear your experience with our hiring team and onboarding process has been positive. Creating a welcoming, supportive environment from day one is something we truly value, and it’s great to know that came through. We appreciate you taking the time to share your feedback! If there is anything further you’d like to share, please reach out to CPO@moo.com. Thanks again for your review!
1.0
3 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid, flexible, benefits are through the UK

Cons

Over the years, the company’s culture has steadily declined. What was once a positive and collaborative environment has shifted into one that appears to tolerate unprofessional behavior, reward favoritism, and lack strong leadership by example. Employees do not feel safe voicing concerns, even when those concerns are presented constructively with potential solutions. This has created a culture where open communication is discouraged rather than supported. There are also significant concerns regarding sales management. Leadership behaviors and work ethic at times fall short of expectations, with managers assigning responsibilities outside of employees’ defined roles, offering limited coaching, and not consistently demonstrating accountability. In some cases, work completed by team members is not appropriately recognized. Accountability overall appears to be lacking. Employees are frequently left feeling undervalued, which has contributed to low morale. While the organization promotes a commitment to work-life balance and a people-first (“keep it human”) culture, these values do not always align with the day-to-day employee experience. As a result, the company has experienced the loss of highly skilled and talented sales professionals. Recent organizational changes, including significant layoffs and the transition of roles to lower-cost regions, have further impacted trust. This has been particularly challenging given prior reassurances about job security. At this point, the organization has lost credibility with many employees due to these inconsistencies and decisions.

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