Great people and pay, but management changes hurt culture - Shift Manager MOD Pizza Employee Review

4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with and very competitive pay for the similar work in local area as well as tips.

Cons

Recent change in management had created a less enjoyable work environment with profits being put more above customer experience and employee experience

Explore other reviews about MOD Pizza

5.0
7 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good team and free pizza

Cons

None that stand out to me

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun place to work, fast paced environment, often pleasant coworkers, flexible schedule, decent tips, great location.

Cons

Original family that started the chain had to sell (2004). The corporation that bought it seems to be trying to run it into the ground. Took away benefits and perks from employees, swapped out higher quality products for cheap, low quality products, and to cut their own costs down, won't allow enough team members to work a shift, leaving us short handed and overworked. Customers paid the price by having excessive wait times for their food and frequently walked out. It was embarrassing! Our store didn't have a manager for a full year, which only added fuel to the fire. What started out as one of my favorite jobs of all time turned into nothing less than a nightmare.

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