A good gig, but poor leadership - Inside Sales Engineer MKS Instruments Employee Review

3.0
11 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Great salary Work From home Stock Purchase Plans

Cons

Process changes and leadership selection have caused chaos at present. Process change almost daily. Lack of effective training on the company CRM, SAP, and paths for escalation make mistakes easy to make. The biggest con thought is the lack of feedback you will get on how you personally are doing WILL cause you to feel uncertain about your effectiveness. The managers almost never give positive feedback.

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MKS Instruments Response
3y
Thank you for taking the time to provide feedback. We appreciate you recognizing the competitive compensation and wide range of benefits we offer our employees. Plus, we understand the enormous value of a healthy work-life balance. It is unfortunate to hear about your management concerns. We encourage a culture of positive and candid collaboration; these are essential aspects to a growth mindset. We hope to further foster an environment where employees are comfortable to ask for the feedback they need to further develop within their roles and reach their full career potential. If you would like to provide more feedback, please reach out to MKS.Feedback@mksinst.com.

Explore other reviews about MKS Instruments

5.0
13 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very people first culture and wonderful place to work

Cons

None come to mind at the moment

4.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

overall good people working here

Cons

pay can be on the lower side

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