Great teams but poor leadership and no advancement - Office Manager MERGE Employee Review

1.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Great teams and cross functional collaboration

Cons

horrible leadership and no career planning or advancement for administrative roles

Explore other reviews about MERGE

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

My experience at Merge has been very positive. The leadership team is consistently focused on the growth of both the team and its individual members (and clients). It's a very flexible environment with a strong emphasis on client service and supporting their unique goals.

Cons

None at this time - This is a positive work environment!

1.0
23 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No pros since we've had this new leadership team. So much potential, but going no where with all these new people who have no idea how to run a business.

Cons

I've seen a lot of change over the years, but this new executive leadership team is by far the worse MERGE has ever had. The leadership team has tripled in size over the past year, but we can't seem to win any new business and some of our current clients are leaving us as well. It's evident to our clients that we can't get our act together. In addition to that, MERGE has been quietly firing some really talented people. They've been replaced by people that don't know what they are doing. This has led to other staff members having to take on the additional responsibilities. New leaders have made it clear that they only deal with high level responsibilities and demand their staff to figure everything else out. Unfortunately, no one will question or ask for help anymore as getting fired will always be the outcome. Morale is at an all time low and it's no longer worth going into the office. They do not value their employees and it's blatant with all the benefits and perks they've cut back in the last few months.

7
avatar
MERGE Response
3w
Thank you for sharing your candid feedback on the challenges and changes you've experienced over your 5 years at MERGE. We understand that change can be difficult and hear your concerns, and we want to assure you that we are committed to making sure our team members feel supported during these times. We encourage you to reach out to the Talent team directly so we can discuss your specific concerns and work toward meaningful improvements.
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