stay away from this company - Customer Service Representative MCI Employee Review

1.0
19 Jul 2021
Recommend
CEO approval
Business outlook

Pros

good supervisors and team members

Cons

very disorganized, they tell you the day before or same day when an assignment is ending then you have to pick another assignment with horrible hours and less pay. They steal your money, I was shorted 32 hours on a paycheck because of an error by a supervisor and haven't gotten paid yet and its been over a month, you have to email everyone for help and you get no response usually or they say they are helping you and they don't.

Explore other reviews about MCI

5.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You are master over your experience wherever you are. This job is proof of that. I've been employed over 5 years and my experience at MCI has exceeded every other job I've ever held in every way possible. Support from management, growth opportunities and accountability are in place to help you reach every goal you have set for your life within the realm of this industry and beyond.

Cons

If you're not open to change and flexibility this company is not for you.

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The training I received at MCI has been outstanding and has prepared me exceptionally well for my role. The trainers are knowledgeable, patient, and genuinely invested in helping employees succeed. The training program provided a thorough understanding of company policies, systems, and customer service expectations while offering hands-on experience that built my confidence. I especially appreciate the supportive learning environment and the continuous guidance provided throughout the process. Thanks to MCI's comprehensive training, I feel well-equipped to deliver excellent customer service and contribute positively to the team from day one.

Cons

There are not any here.

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