Pros
set shift pattern for 9-5 8-4
Cons
Really bad business structure. An overload of account work whilst being expected to manage inbound lines. Decisions on accounts made by hier archy who are eager to evict people from their homes whilst you are expected to be empathetic to the inflicted customers ( you will struggle morally within this role ). Really poor inexperienced management on the large part who do not action requests and have diabolical people skills. I had applied for holdiays in January for July which were declined and in an other instance gave 2 months pre warning I was unable to work a monday due to being away on a trip and advised I would be taking AL. A week and a half before this I was told they could not give me AL and I would be expected to work causing me to travel home early. Please do yourself and your career a favour and avoid this place ( Barclays are always looking)