Senior management are dreadful - Anonymous employee Lyphe Employee Review

1.0
17 Jul 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wish I could think of some

Cons

Since my time working for Lyphe, they made all the remote team working for the clinic redundant because they would not relocate to farnborough, then months after they done the same to dispensary green remote workers and pharmacy team. There are no incentives to relocate, and the option is ‘stay or leave’; however, they allow HR and some senior management to work remotely, funny that! They expect the redundant staff to work months before they are entitled to their pay so that they can train their replacements, which is just cruel. Then they constantly post their ‘praise the senior management’ Lyphe Matters to big themselves up & expect staff recently told they were being made redundant that they were expected to participate in ‘team building’ mornings. Today they post on LinkedIn that 13 people have joined Lyphe over the last 12 months, but failed to mention that over 15 have been made redundant, instantly dismissed or walked due to the daily abuse and pressure. Upper management treat everyone inferior and have obvious favourites, if your face does not fit it’s made pretty obvious; however, being a favourite gets you screamed, sworn and shouted at by them whenever they are under pressure, and blaming everyone for their errors. I have also never known somewhere where you are told by patients about the administration and redundancies, at least they show some respect that these things should be shared with us, unlike the upper management, who brushed the ‘leak’ about DG under the carpet until it suited them, despite it being on companies house!

Explore other reviews about Lyphe

1.0
9 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The pharmacy team were amazing, loyal, well trained, accurate and patient focused. The pharmacy manager was fantastic and had our backs.

Cons

Senior managements lack of colleague and patient focus including HR whose only job seemed to cover the MD’s mistakes and silence colleagues using the company mission statement. Pharmacy were made to lie to doctors and patients when supplier orders were not paid and stock never arrived. This happened nearly every month which led to the pharmacy being blamed as not quick enough to dispatch patient medication. It also gave colleagues anxiety issues. On several occasions colleagues had to deal with debt collectors who arrived at the pharmacy along with numerous phone calls from suppliers and service providers wanting payment. All the above happening and the team still remained loyal to the company and in return they were all made redundant and a new team set up in Farnborough.

2
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Lyphe Response
11mo
Thank you for sharing your experience and for highlighting the dedication and professionalism of the pharmacy team. It's clear that your team worked incredibly hard under very difficult circumstances, and we’re genuinely sorry to hear how challenging things became. Since then, the pharmacy has undergone a full restructure and relocation, which has led to a much more positive outcome. These changes were made with the aim of improving systems, transparency, and support for both our staff and patients. Your loyalty and commitment especially during such a difficult time deserved better recognition and support. We’re working hard to build a more people-focused, transparent, and accountable organisation, and feedback like yours plays an important role in helping us get there. Thank you again for your honesty and the contribution you made during your time with us.
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