Community Associate - Community Associate Lyft Employee Review

2.0
7 Jun 2018
Recommend
CEO approval
Business outlook

Pros

- $200 worth of lyft credit each month - Free lunch up to $15 on Friday - laid back co- workers

Cons

The position is very deceiving! When you interview they emphasize on “customer service skills” and they make this position seem as if you are just helping the drivers with onboarding and some issues but it’s wayyyy more than that. Working is basically like working for a car rental company such as enterprise or hertz. You have to keep track on car inventory, accidents, cleaning and putting gas in vehicles and more. The hours are long and the pay is low for this kind of position and it is hard to live of. As a result, most of my co workers drive for lyft as well to make ends meet. Keeping up with all the vehicles with cleaning, gas, maintenance, repairs, accidents, etc is a lot and overwhelming. ESPECIALLY FOR THE LOW PAY! Also community associates get Chromebooks to work on as well instead of MacBooks or other better laptop brands. CA’s do not get the “Lyft Experience” that employees in the Hub get. Not to mention the fact, that all the express locations are outside of the city and a big commute for most people. The position overworks you and under pays you and their is not enough staff in the back of the house and front of the house. Get ready to become a human punching bag!

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5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good opportunities for career growth

Cons

Understaffed: not enough people to deliver on roadmap

2.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Discovering parts of Las Vegas I wouldn't normally visit. Meeting nice people from all over the Valley and the world.

Cons

With the price of gas right now, my pay for using a mid-sized vehicle averaged out to $8 per hour (before taxes), even after 3 "bonuses." This is less than the Nevada minimum wage of $12. Regardless of what the app tells you, Lyft takes about 2/3 of the earnings for each ride, charging both for the rental and extra fees they claim have to do with the cost of car maintenance. Not sure why maintenance and everyday wear wouldn't be handled by Hertz as a normal part of their fleet ownership, as it would with any other rental. Indeed, if you're doing the Express Driver program, you have to take the car for service after getting a voucher from Hertz. On a different note, the number of riders with no picture or fake names is really high in Las Vegas compared to other places where I've driven. This issue has become a safety concern.

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