People are great, fun environment, weak HR - Senior Operations Specialist Lyft Employee Review

4.0
1 Nov 2017
Recommend
CEO approval
Business outlook

Pros

The people are incredible, and the main reason to be in the office. With a handful of exceptions, everyone is smart, caring, and wants the company to succeed. It is a very open culture with blameless incident review process within Engingeering.

Cons

It can be a hard place to navigate and move up if you don't have a good manager (I don't). HR is fairly useless if you want to switch teams and are being roadblocked by your manager. Recruiting is also extremely understaffed and not very effective at getting talent through the pipeline. Compensation across the org is a bit low.

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5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Good opportunities for career growth

Cons

Understaffed: not enough people to deliver on roadmap

2.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Discovering parts of Las Vegas I wouldn't normally visit. Meeting nice people from all over the Valley and the world.

Cons

With the price of gas right now, my pay for using a mid-sized vehicle averaged out to $8 per hour (before taxes), even after 3 "bonuses." This is less than the Nevada minimum wage of $12. Regardless of what the app tells you, Lyft takes about 2/3 of the earnings for each ride, charging both for the rental and extra fees they claim have to do with the cost of car maintenance. Not sure why maintenance and everyday wear wouldn't be handled by Hertz as a normal part of their fleet ownership, as it would with any other rental. Indeed, if you're doing the Express Driver program, you have to take the car for service after getting a voucher from Hertz. On a different note, the number of riders with no picture or fake names is really high in Las Vegas compared to other places where I've driven. This issue has become a safety concern.

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