Toxic Work Environment with no clear vision - Techincial Support Lusha Systems Employee Review

Team Culture - Lusha's Boston office is filled with like minded employees all working towards a common goal. This creates a high energy, high paced work environment where employees can grow personally and professionally. Start-up vibe - While Lusha has grown beyond the technical definition of a "start up" , the company still values and listens to internal feedback. Employees are given the freedom to pursue initiatives and projects that they think will impact the business. Work/Life Balance - While productivity demands are high for each employee, Lusha offers flexibility on WFH schedules, reimburses for commuting, and has a pristine office in the heart of back bay. Lusha Product - The product itself competes with industry leaders in the data space and continues to evolve/grow making conversations easier for anyone in a commercial role.

Growing Pains - Like any SMB, Lusha is not immune to growing pains and does go through changes in company direction / structure.

Amazing gossip because I found the right people.

Navigating through the challenges of being a startup is one thing, but how many 'growing pains' are truly necessary? At the very least, our product needs to work. The current atmosphere is not just toxic but also nonsensical. People are rude and inappropriate. Getting straightforward answers from HR on basic employment inquiries seems to be an ongoing struggle. Some of the practices observed here are borderline illegal. The leadership's decision not to share the internal eNPS score for the US office was deeply disappointing. If there's no intention to conceal the score, transparency would be greatly appreciated. We are eager to understand why it was different this time. During the recent all-hands meeting, the CEO proudly touted Lusha's 'efficiency' for spending less money than other companies of similar size. But should we really celebrate this? It comes across more as a reluctance to invest in our product and an indication of inadequate compensation. Such a stance fails to acknowledge the hard work put in by the employees.