Great if youre looking for an easy time and not looking to have a career. - Trainee Manager Lush Employee Review

2.0
4 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Relaxed place to work. You can pretty much be how you want. Great place to work if work is not a priority to you.

Cons

There's no clear direction or leadership throughout. Everything seems to be last minute and not thought through. Nobody actually knows anything - your manager wont know, and will call a headoffice department - who wont know, so they'll put you on hold whilst they ask someone else/direct you to someone else, That person will then google the answer and proceed to say its up to you. All are welcome, unless you disagree with them, then youre not welcome.

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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