Dysfunctional and too big for itself. - Anonymous employee Lush Employee Review

1.0
11 Mar 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

50% discount. Some great colleagues.

Cons

Poorly run cult of personality, with nepotism and sycophancy at its rotten core. Many people at the top of the business simply aren't qualified for their roles and have managed to sweet talk and blue sky think themselves into it. On the one hand, Lush values profit over its staff and treats employees with contempt and disregard. On the other hand, it lacks clear vision and direction, making the same mistakes repeatedly, which has a detrimental effect on profit. Lush's cult like company culture breeds arrogance and robs its decisions makes of clear perspective. It is a beacon of toxic positivity and people with differing opinions are usually branded as 'negative' and made to feel unwelcome.

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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