Enjoyable tasks & a company that cares - Sales Assistant Lush Employee Review

5.0
29 Jul 2019
Recommend
CEO approval
Business outlook

Pros

LUSH is a company that really cares about it's workers. There are various people and numbers within the company that you can contact (anonymously) for help with literally anything, as well as most people being employed being friendly and approachable. The benefits you get from working at the store simply increase your passion for the company and it's products, making it very easy to sell them.

Cons

There weren't many at all, other than the job is VERY manager dependant. If you have an efficient manager who has a good relationship with the team then it'll probably be the best sales job you ever have.

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

3.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent inclusive company culture, employee discount, learning about natural ingredients for skincare, genuinely great and engaged team members, flexible work schedule for part time or casual positions.

Cons

High amount of work, unreasonable "evidence driven" feedback and coaching models, and unrealistic performance metrics for comically low pay, especially for floor coordinators. No additional pay given for specialty roles, which is many enhanced responsibilities over a specific area of the business, and little opportunity for career growth beyond the sales floor unless you are hired from an external management position. Floor Coordinator seems to be the highest rung most people can hit before being driven elsewhere.

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