Not a very professional company - Anonymous employee Lush Employee Review

1.0
21 Nov 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The products are amazing and the employee discount is 50%. This company is not structured very well which is a pro because you are able to try new things and put systems into place. There are also opportunities to sometimes move to different positions and departments but that depends on who you are rather than how qualified you are. If you live away from the home office, you are able to get away with a lot and your time isn't always accounted for.

Cons

Not operated professionally, things are constantly being changed without proper communication or support. Not as environmentally friendly as they claim to be. They put on a happy face for the public but it doesn't seem to be that way behind the curtain. They do not develop their employees at all. This is of no interest to them. They will take all the positivity and energy out of their employees and toss them to the side when they see fit.

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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