Amazing pay, amazing company, amazing job but improvement is required for Lush. - Sales Assistant Lush Employee Review

4.0
14 May 2018
Recommend
CEO approval
Business outlook

Pros

Amazing pay (same for 16-year-olds right up to 30+) amazing staff where I worked, super fun and caring team that had no bitchiness whatsoever! Paid training and in-depth training. 50% off all products. Good team.

Cons

A lot, a lot to take in. It’s like revising for exams and everyday is an exam. Sometimes pressured to approach customers, although the customers can be incredibly rude at times, it’s still a bit of a pain. They don’t keep promises. Can work right up to midnight at times.

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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