Xmas Temp - Anonymous employee Lush Employee Review

5.0
2 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

50% discount, great values, staff are incredibly supportive and friendly, the pay is good for a retail job- it doesn't matter what age you are, everyone is treated as an equal and even if you're 16 you will earn £8.45 an hour. In my experience the most you will be asked to work is 4 days a week, spread over a 32 hour contract, with the option to take on one extra day of overtime a week when available.

Cons

This isn't really a con to the employees at Lush as most staff know what they are signing up for and what the role entails but I can understand why slightly more introverted personalities would be put off by it. Lush has a 5* customer service policy, which requires every single customer that walks through the door to be approached and demo'd on with great enthusiasm. If you aren't much of a people person then this job might not be for you!

Explore other reviews about Lush

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, lots of free products, amazing people. I truly love working here.

Cons

Pay is not fair for amount of work

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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