Oxford Street Management were obnoxious - Sales Assistant Lush Employee Review

2.0
3 Jan 2017
Recommend
CEO approval
Business outlook

Pros

It's a fun place to work as long as you're non stop packed with energy, and suck up to supervisors and management. Most of the other sales assistants are lovely, and 50% discount is amazing

Cons

You get shouted at if you don't seem to be constantly approaching customers in the same way supervisors do, management and supervisors were very secretive and frequently made fun of people behind their backs. Made me very uncomfortable to be there, and made it even harder to constantly have to put on the "crazy positive" personality that they think sells well.

Explore other reviews about Lush

5.0
23 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great management Company cares about employees Employee discount Lenient

Cons

I’ve tried to think of some, and I don’t think I have any cons

1.0
25 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts, we got 50% off of most items

Cons

Unhygienic, stressful, money hungry, fear monger. Unprofessional managers both as an employee and customer. Never experienced such low life conditions, manager brought in animal multiple times in store, and made staff clean its pee. Customers were floored, inexcusable and HR is unresponsive. The bathroom is disgusting, and inaccessible. I cannot imagine any one with a physical disability being able to use the restroom. It was so difficult to suck in your stomach, then trip on box after box. They BLOCK the fridge and made us put our food in our tiny lockers. Manager is too comfortable with the amount of time spent within the company to ever fear facing any consequences or repercussions. Even fired staff in the past for contacting HR for help.

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