Nice Supervisors - Customer Service Lumens Employee Review

5.0
20 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Supervisors are nice and supportive.

Cons

Customer service for furniture can be tough.

Explore other reviews about Lumens

5.0
27 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Executive leadership is transparent, approachable, and investing in growth. There are a lot of great folks working for the company. The products we sell are truly amazing and make statements inside homes and offices.

Cons

Being a 20-yr old company, it's a process to get everyone aligned on the need for change.

1.0
5 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Working from home, nice water machine.

Cons

Poor leadership. Merchant team lead with no vision, no strategy and no guidelines for career progression and growth. Toxic culture, petty and passive aggressive coworkers. Employees are negative and seem to be unhappy and overworked. No room for growth, but expected to work many hours and going above and beyond for little to no reward.

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