Nice people, inexperienced leadership team - Anonymous employee Lumen5 Employee Review

2.0
20 Oct 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, great benefits, propriety software, fully bootstrapped company.

Cons

Extremely inexperienced leadership team that should acknowledge their incompetence and hire the right people in order to scale the company. All talk, no action. The strategy and the direction the company is moving in changes at least once per quarter. Does not make informed decisions based on data. Product lead company that makes decisions based on gut feelings, not on market intel or what our customers/prospects are telling us. This has resulted in a lack of product/market fit. Very green people are promoted but are given no help or guidance on how to succeed and lead their team. They're unfortunately set up for failure. Extremely obvious favouritism. Feedback is constantly encouraged but rarely taken seriously. People are afraid to speak up because they're worried about their job security. Ask anyone who has left and they will all tell you the same thing.

Explore other reviews about Lumen5

5.0
29 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Been working at Lumen5 for two years now and it's one of the best startups in the industry. Everything is well prepared. Product is amazing. Growth opportunity is even better!

Cons

No cons I can think of

5.0
1 Nov 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The whole place is growth-oriented! If you want to learn something, or try something new, or get something under your belt, then you can. I have learned a ton of valuable, career-changing skills because I've been given the opportunity here. Everyone is truly so friendly and willing to own their relationships with each other – particularly important when we're all working from home and you can't rely on office chit chat to stay engaged with your coworkers. It's a company culture that didn't happen by accident. Compensation is competitive and very transparent. Education budget is amazing for pursuing skills that help everyone level up. Product is interesting and in an emerging space with lots of customer appetite.

Cons

Things move really fast, and it's only in the last year or so that the company vision and strategy has been set out. You have to be okay taking everything with a grain of salt because there's a lot of internal transparency, so not everything that's shared or discussed is set in stone. Engineering work can sometimes languish due to capacity constraints, which is nothing new to a maturing company but can be frustrating. Both a pro and a con but hiring for new positions or to backfill can take a long time because we want to hire the right people, not just anyone that can fill a seat, so sometimes things have to sit on the shelf for a while.

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