Thank you for sharing your feedback with us. We value your input. We're sorry to hear about your experience at Lumen. We're always looking to create more opportunities for employees to grow their skills and advance their careers. Your perspective helps us learn and improve as a company. We truly appreciate your feedback, and we're happy to have you on our team. As a current employee, please feel free to contact our CTLHRActionTeam@lumen.com.
Easy to learn, manageable schedule, supportive management
Cons
Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)
2.0
13 May 2026
Anonymous employee
Current employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.
Cons
No pay raises even with great performance review (5years with zero raise)
No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time.
Little opportunity for career advancement and growth
New jobs within the company are going to external hires, not much grwoth for current employees
Lumen Response
1mo
Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.