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      Lumen

      Engaged employer

      Lumen reviews

      Great technical talent, but alignment and clarity need work - Senior Software Developer Lumen Employee Review

      5.0
      11 Aug 2025
      Senior software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Talented and collaborative colleagues who genuinely care about doing good work. - Opportunities to work on large-scale, high-impact systems in telecom and networking. - Great management - Remote work flexibility and good work-life balance in most teams. - Room to influence technical direction if you take initiative.

      Cons

      - Organizational silos create friction and slow down delivery. - Communication gaps between different teams and delivery teams can leave priorities unclear. - Legacy systems and processes can be slow to change, even when problems are well known. - Tools and documentation often scattered, requiring extra effort to locate source of truth.

      avatar
      Lumen Response
      10mo
      Thank you for taking the time to write a review. Because of feedback like yours, we get better every day. We appreciate your transparency regarding your experience with cross-collaboration and departmental communication. One of Lumen's core operating principles is Clarity, where we believe in communicating in a clear, concise, and thoughtful way. We hope that you feel comfortable discussing your concerns with your manager. We're happy to hear that your overall experience has been positive! Thank you again for your review and for everything you do with us.

      Explore other reviews about Lumen

      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      2.0
      13 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance, excellent time off so long as manager doesn’t micromanage/track and limit FTO, nice people, leadership has turned the business around.

      Cons

      No pay raises even with great performance review (5years with zero raise) No career growth/progression - been on a high-performing team for 5 years and not one person on the team has been progressed or promoted during that time. Little opportunity for career advancement and growth New jobs within the company are going to external hires, not much grwoth for current employees

      avatar
      Lumen Response
      1mo
      Thank you for your transparency about your experience. We want to hear from people like you to learn how we can do better. We are sorry to hear about your experience. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Your review will help us take any necessary action. We're glad you value work-life balance, our people, and leadership. Please reach out to us at CTLHRActionTeam@lumen.com if you would like to discuss anything further with your review. Thanks for being part of the team.
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