Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Lumen

      Engaged employer

      Lumen reviews

      Good spot - Customer Success Professional II Lumen Employee Review

      4.0
      5 Jun 2025
      Customer success professional ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good all around and supportive

      Cons

      Pay can be low for roles.

      avatar
      Lumen Response
      1y
      Thank you for your insight into working at Lumen. We play to win, and we're happy to have you on board the team. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you for the work you do with us!

      Explore other reviews about Lumen

      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      3d
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      3.0
      29 Jun 2026
      Senior data scientist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Work Life Balance Unlimited PTO

      Cons

      A lot of Red Tape and Bureaucracy Offshore hiring and short term thinking in cost reduction policies

      See reviews by: Helpful|Rating|Date|All
      Related searches: Lumen jobs | Lumen salaries | Lumen benefits | Lumen interviews | Lumen conversations
      Lumen reviewsLumen Customer Success Professional II reviewsLumen review