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      Lumen

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      Lumen reviews

      Short but Enjoyable - Sr. Account Director Lumen Employee Review

      4.0
      18 Feb 2023
      Sr. account director
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Benefits, Decent Salary, Good People

      Cons

      Changing, New CEO. Company is trying to define it's new identity and will take some time to reshape. Comp is a bit strange, if you achieve under 30% for a month, you get paid $0.00, although there is a true up at the end of the year.

      Explore other reviews about Lumen

      5.0
      6 Jan 2026
      Offer management analyst intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, everyone was very welcoming and accommodating. Management was pretty laid back but still expected results. This role was remote btw.

      Cons

      No bad things to say

      avatar
      Lumen Response
      5mo
      Thank you for sharing your story with us. We need feedback like yours to continue to make Lumen a great place to work. We're glad to know that you valued our work culture and agile working model! We play to win, so we're happy to have had you on the team. Best of luck to you in your career.
      3.0
      17 Jun 2026
      Sr. manager, communications
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to work remotely, wanting too share knowledge or learned skills with AI.

      Cons

      Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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