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      Run Forest Run - Lead Sales Engineer Lumen Employee Review

      1.0
      18 Jun 2015
      Lead sales engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Somewhat decent base and work hours.

      Cons

      Managers full of promises about comp, never to come true. Revolving door job due to poor / dishonest direct manager. Managers clueless about their own product set so you are own your own to find the resources you need to come on-board and excel. Requests to direct manager for tools / advice needed to complete your on-boarding go unanswered. There is a reason why they constantly have openings of the same job over and over again. Hiring manager did nothing short of lie to get you in the door.

      Explore other reviews about Lumen

      5.0
      23 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall great culture and team

      Cons

      Fully remote, not too much interaction with coworkers

      avatar
      Lumen Response
      1w
      Thank you for your feedback. We value your input. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We're glad you value our culture and your team. Thank you for all the time you spent at Lumen. We wish you all the best with the next step in your career.
      1.0
      3 Jul 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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