Nepotism, inexperience, poor leadership - Anonymous employee Lumen Employee Review

1.0
21 Nov 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart, competent, and high-integrity employees from the legacy companies (Qwest, Embarq), but people are getting fed up with the nepotism and unfairness and they are leaving.

Cons

Rampant nepotism in hiring, particularly in Monroe. It's not about merit, experience or competency but about who you know and who you're related to. This is job welfare at it's worst. The corporate strategy is about growing jobs in Louisiana and filling them with warm bodies to the detriment of growth and innovation. Very poor leadership at the VP and Director levels, slow decision making, unethical hiring practices and questionable integrity.

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5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- lots of growth opportunities - great management

Cons

- slow paced days but then really busy busy days

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Lumen Response
4mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day. We recognize that workload balance can be challenging. We're dedicating resources to showing up for each other every day, supporting a no-hero culture, and committing to the team's collective success. We're glad to hear that you value our growth opportunities and management. Thank you for the work you do with us, we're happy to have you on the team!
3.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work remotely, wanting too share knowledge or learned skills with AI.

Cons

Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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