Toxic workplace, especially for women in technology - Technology Architect Lumen Employee Review

2.0
19 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Flexibility, FTO, pockets of great people (although retention is decreasing), small pockets of inclusiveness (at lower levels, or in small parts of the company)

Cons

Toxic workplace. coming down from the EVP/SVP level in many areas from Sales through Engineering to Operations. Most tenured technical women either leave (or are let go) or accept second-class citizenship (many times with deflated pay or titles).

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Lumen Response
4y
Thank you for taking the time to leave us a review. One of our strengths is the diversity of our people, and we are committed to fostering a diverse and inclusive culture. The mix of viewpoints, talents, experiences, backgrounds and beliefs found at Lumen are respected and valued. Our Human Resources policies aim for the highest standards of fairness and equal opportunity, covering recruitment, hiring, promotions, job assignments and all other aspects of employment. We are committed to providing equal opportunities for all employees. We are disappointed to see you did not enjoy your time working here.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
1d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
1d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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