Steady downhill for employees - IT Support Lumen Employee Review

2.0
13 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Work-from-home flexibility; dedicated and thoughtful co-workers

Cons

Employees are viewed as a liability; compensation diminishes each year; unrealistic after-hours work and on-call expectations; silly culture change gimmicks

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Lumen Response
6y
At CenturyLink, we view our employees as our most important asset and the differentiator that sets us apart from our competition. As part of our integration with Level 3 we took actions to harmonize the compensation philosophies between the two companies, centered around a “Pay for Performance” philosophy while remaining competitive in the marketplace. Thank you for taking the time to write a review.

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5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work is great and awesome

Cons

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3.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work remotely, wanting too share knowledge or learned skills with AI.

Cons

Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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