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      Lumen

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      Grossly underpaid - Proposals- Federal Lumen Employee Review

      1.0
      13 Nov 2019
      Proposals- federal
      Recommend
      CEO approval
      Business outlook

      Pros

      Some of the benefits are decent like earning rewards for doing healthy activities.

      Cons

      I was grossly underpaid for the 5 years I was there... by about 10k compared to other coworkers who did the same job or less. They kept promising a cost of living increase but it was just to string me along. So I missed out on over $50k since I had started. That doesn't include the bonuses that were associated with my salary.... so over 50k. Compared to other corporations the salary would be about 20k a year more than this... So if you want to make money, this is not the place to be. run, and run fast in the other direction. Always laying people off. Medical insurance leaves a lot to be desired and its expensive.

      Explore other reviews about Lumen

      5.0
      24 Jun 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to learn, manageable schedule, supportive management

      Cons

      Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

      avatar
      Lumen Response
      1w
      Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
      1.0
      3 Jul 2026
      Solutions specialist - overlay sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Medical Benefits are very good. Not a lot of micromanagement unless your leader doesnt understand the resources to pull this info. AI is highly encouraged, not required... which is a nice balance.

      Cons

      Random layoffs every couple months. Kate Johnson doesn't understand the importance of credibility in this space. Q1 customer meetings are majority introduction meetings due to constant account realignment. Leadership pretends to believe they know these are large enterprise accounts, but their actions reflect a transactional sales approach.

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