Corporate Telecom - What do you expect? - Anonymous employee Lumen Employee Review

2.0
17 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you are part of the network group, you will likely keep your job. Benefits and flexibility are very good. Pay is ok. Lower level management means well and does the best they can.

Cons

If you are part of anything other than network (i.e Prism, cloud, IT services), you are most likely going to be laid off very soon. The Level(3) merger has brought with it the same Reduction in Force management recipe previously seen with Level(3)'s quarterly lay-offs: Cut, cut, cut until profitable. CTL's stock dividend is one of the highest, and this hampers the free cash available for investments. Basically, neither CenturyLink nor Level(3) have innovated on their network, which is complicated as each is a Frankenstein's monster of acquisitions and disparate technologies. CenturyLink management repeats the "network first" mantra as if to warn other business lines that their time is soon coming to an end. Executives lack credibility, and middle management layers essentially focus on empire building and political maneuvering. I am shorting CTL stock with confidence.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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