Team Environment - Anonymous employee Lumen Employee Review

4.0
10 Oct 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The group I worked in was very supportive of each other as we developed new products, processes, systems or procedures. Management was engaging and truly interested in feedback, suggestions or ideas from employees. You could ask questions or give answers all with the ultimate goal of what was best for our customers and company.

Cons

Union positions are driven by senority only. The most qualified employees were not necessarily the ones promoted or spared from a lay off which weakens the company as a whole.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

4.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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