Everything Has Gone Downhill Since the Merger - Anonymous employee Lumen Employee Review

1.0
9 Jun 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pros are the leftovers of Legacy Qwest in EMG. Legacy Qwest was a semi-flat organization where employees were given some respect and had decent salaries and bonuses.

Cons

There are too many to list, but here are some key issues: Bonuses for legacy Qwest employees were cut post-merger Salaries for legacy Qwest employees are expected to decrease in 2013 so they can match the lower legacy CenturyLink salaries The relationships between the EMG and RMG groups is a political battlefield During a recent re-organization, employees were moved to different groups without an ability to express dissent; I was happy with my previous managers and was moved under a manager who actively holds a vendetta against my previous business unit

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5.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Excellent work life balance and family friendly

Cons

Not enough growth in the field tech position

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Lumen Response
8mo
Thank you for taking the time to write a review. We're determined to get better every day, so we value your feedback about balance and growth. Lumen's investment in our people is essential to our success, we're so glad to have your feedback on your experience. Thank you again, we're happy to have you on the team.
2.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits with remote work

Cons

Super unstable, coworkers getting laid off with no notice. Outsourcing jobs to India. The remaining employees expected to pick up the extra work.

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