Embarq is no more and that's a good thing - Billing Representative Lumen Employee Review

2.0
29 Jan 2012
Recommend
CEO approval
Business outlook

Pros

good benefits, especially tuition assistance.

Cons

apathetic management who don't want to get involved to solve issues.

Explore other reviews about Lumen

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work is great and awesome

Cons

None to be honest with yoy

3.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Ability to work remotely, wanting too share knowledge or learned skills with AI.

Cons

Treat people more like independent contractors and don't have centralized places to find information that it needed. There SharePoint sites are not easy to navigate.

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