Network Technician - Network Technician Lumen Employee Review

1.0
16 Nov 2016
Recommend
CEO approval
Business outlook

Pros

+ Unionized + Pay Raises every 6 months till top pay + Great Healthcare + 40 hours a week and they can only force you to work 8 mandatory hours

Cons

- Management sucks - They force you to break federal laws or else you get fired like me - CEO has no clue what he is doing - HR is completely terrible - All there equipment is used and you never get new one's unless they are required by law.

Explore other reviews about Lumen

5.0
23 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The people are friendly and helpful, the work is engaging, deadlines are flexible, collaboration is smooth

Cons

Moves slow at times, contractors are unreliable, projects can be delayed or outright scrapped after being worked on

2
avatar
Lumen Response
6mo
Thank you for leaving a thoughtful review about your time at Lumen. We need feedback like yours to continue to make Lumen a great place to work. It's important to us that our teams are reliable, so we're sorry to hear that you faced some challenges. We're glad to learn that you took advantage of our supportive community and found your work engaging! We wish you all the best as you continue on with your career.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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