Lost Company - Principal Architect Lumen Employee Review

1.0
30 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Pros have been dwindling over the past decade to stay with this company as it flounders to keep up with broadband and business solutions that are too expensive to implement correctly. The biggest pro is the new HQ building that you'll never want to leave in Monroe, LA...because you don't want to live in Monroe, LA.

Cons

6 weeks of PTO has been reduced to FTO that no longer allows vacations longer than 10 days without director approval. Health benefits have been steadily increasing in expense to the employee. Wages are stagnant unless you are inside the inner circle down at HQ.

Explore other reviews about Lumen

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
5d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits with remote work

Cons

Super unstable, coworkers getting laid off with no notice. Outsourcing jobs to India. The remaining employees expected to pick up the extra work.

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