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      LumApps reviews

      Poor Product, Poor Sales, Poor Management & Toxic Culture - Account Manager LumApps Employee Review

      1.0
      1 Jul 2019
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      There are literally no pros. This was a regretful experience.

      Cons

      Overpriced, very difficult to use intranet platform. No training for new employees. Sink or swim mentality. No guidance from mgmt. Consistently fail to hit quarterly sales targets, year after year. Management will provide false updates and false promises to get employees to perform so that they can acquire more investors. Future promises never happen. Commissions are never paid at 100% or even at 25% due to lack of sales within other regions. Top management is located in France, and do not understand the American language, market or culture. HR is an unhelpful joke. The culture is toxic because everyone is unhappy. No such thing as work/life balance. Zero perks. Employee turn around is under a year. Just search LinkedIn for previous employees and you will see how long people stay there.

      avatar
      LumApps Response
      6y
      Thank you for your review. We are committed to creating a comfortable and collaborative environment where employees feel empowered to provide feedback, so it's disappointing to hear some of your experiences. One thing we can agree on: we can do better in terms of onboarding and training. It's not easy to get this right in a very fast-growing environment, but we're committed to offering additional support to anyone who asks for it. We will more than double USA revenue this year, so we're proud of what the entire LumApps team continues to accomplish. Although you've moved on, we truly wish you the best in your future endeavors and hope that you find a better fit!

      Explore other reviews about LumApps

      5.0
      26 Feb 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      As a recent hire, my perspective is limited on experience and weighted towards what I know and what I hear from the team. The company overall has great energy and ambition to grow and evolve through the platform and brand. The employee base is smart, humble and engaging; people who care about their work, good collaboration and helping end customers.

      Cons

      Process between teams to work better together and general communication kinks are present but are being revamped as part of a company-wide focus for 2025. Would love to see more resourcing on new priorities that take additional investment of either time or money.

      5.0
      8 Feb 2025
      Director of sales development
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay, real opportunity to hit goals, fun coworkers, multi-cultural and multi-lingual organization, plenty of growth in the employee experience space, leads often come from marketing, executive team has a long term vision in the product, sales is always recognized, remote work with a local office in Austin!

      Cons

      Product, marketing and sales lack alignment at times. Internal growth can be limited without a standard process for growth.

      1
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