Stay Far Far Away - Anonymous employee Lucent Health Employee Review

Thank you for your comments! Lucent Health strongly believes in an open and honest dialog with all Employees. Your comments help us to better understand how some Employees may be perceiving the company. We are on a path of continual improvement and striving to get closer to “perfect”, because that’s what our clients expect from us. A few thoughts and some examples below on how Lucent Health continues to listen to Employees and makes investment in our teams and company culture: 1. SOTC - We have implemented quarterly State of the Company (SOTC) calls that include all Employees and our CEO. We recently completed another one — with a live Employee audience. Lucent Health wants the senior team and all managers to directly interact with the team and be accessible, visible and responsive. 2. Town Hall – Following each State of the Company Call (SOTC), we now have an open/unrehearsed Town Hall with our CEO, CSO, myself and local employees; we recently completed another Town Hall, this time with 65 employees from our Nashville campus. Our previous Town Hall was with a similar number of Employees from our Rancho Cordova (Sacramento) campus. 3. Ideas @ Lucent Health – Earlier this year we launched the Ideas @ Lucent Health initiative; this program encourages all Employees to provide their suggestions directly to the leadership team. This has resulted in several great ideas from the team, and many have become approved and are being implemented. We rely on the fantastic innovation, ideas and comments from all Employees. Everyone is welcomed! 4. Tiger Teams –– Last year, Lucent Health launched a variety of Tiger Teams to drive change in the company. These teams include our rebrand Lucent Forward team as well as our Salesforce.com SFDC Advisory Board, both of which empower member Employees to help create new ways of working within Lucent Health; these in-turn help create a great collaborative work environment while also ensuring a great customer experience with our brand. 5. 55 New Team Members – So far this year, Lucent Health has hired over 50 new Employees across the country! And we’re still hiring! We continue to seek well-qualified persons for positions throughout Lucent Health. Additionally, to help expedite the Employee referral program, we created an internal Employee referral page https://www.lucenthealth.com/lucent-health-employee-referral-program/. This provides a quick and easy way for any Employee to recommend someone for an open position. We enjoy hearing from our Employees! 6. Internal Communications – Lucent Health regularly queries all leaders and managers for suggestions, feedback and related information that should be communicated across the entire company. In this way, Lucent Health greatly desires for all Employees to be informed about upcoming changes, new programs and solicit their feedback as well via the many channels we’ve put in place such as the SOTC, Town Hall, etc. We encourage you to continue to provide more comments and suggestions too. Please email marketing@lucenthealth.com to get the ball rolling. We want to hear from you! Thanks