Pros
-50% Discount -Australian Owned -Great fun to style customers
Cons
-Horrible management, higher up will bully, embarrass and intimidate you. -Expect to have less than 24 hrs notice for shifts with no option to refuse them, even if you're on annual leave. Rosters for the week will be sent to you at 10pm Sunday night. Often they would change mid-week with staff threatened with warnings if they were unavailable . -Dress code standards are over-the-top. You will get a guide that will dictate how to wear your hair and makeup, if winged eyeliner is "cool or not" for that week and that you should be splashing out on Kookai to wear to work. -All the joy is taken out of work, myself and other staff dreaded coming to work each shift. -Ridiculous KPI targets. Expected to sell outrageous numbers of cheap sterling silver jewellery to customers as the markup on them is where Lovisa makes the most profit. Regional managers harass you to sell X amount per shift and if you don't reach those goals you have your shifts taken from you. -Overstaffed. All the hours are given to the store manager, everyone else is given 3-6 hours per week. -No work/life balance. Expect to be awake at 6am travelling up to 30 minutes to get a key to open the store in the morning. Constant messaging from managers via whatsapp, even at midnight. -The pay is minimal, with no raises if you're over the age of 20. You will not get overtime, even if you're stuck at the store hours later. No penalty rates for 6am work or 12pm finishes. You also cannot take time off (even request a single day of annual leave) during school holidays, from November to Mid January, or over Easter; even if you give 6 months notice. -Everything is dictated by your regional and state managers, who you may never even get to meet. They don't care about you as a person, to them you are only a money making machine and they will make you feel worthless. If you need to contact them for any reason you'll be met with answering machines and unreturned phone calls and emails. -The childish Lingo being thrown around your workplace by all mangers such as "on fleek". -If you work for Lovisa be prepared to get anxiety and spend a lot of time crying. For months and months I stuck with Lovisa whilst my partner, friends and family all urged me to quit because they could see the mental toll the bullying and terrible management of the company it was having on me.