Booze and bad jobs - Customer Service LoopNet Employee Review

Thanks for the feedback, and I’m sorry to hear you didn’t enjoy your time working at LoopNet. Customer service takes a lot of patience, particularly when the client is in a high-pressure industry like commercial real estate. Management and team cohesion varies, and I don’t know your particular circumstance, but we are always looking to develop our employees more, and are now introducing frontline management training to increase the skills and effectiveness of our managers. But rest assured that LoopNet is a flourishing company. Since it was acquired by CoStar Group two years ago, LoopNet has had double-digit year-over-year increases in the average revenue per user for LoopNet premium membership. In the third quarter of this year, LoopNet reached its all-time high for unique monthly visitors. CoStar Group continues to set the industry standard for commercial real estate information services, and LoopNet’s contribution as a marketing tool for clients is a critical part of the company’s success, so to call it a failure would be inaccurate.