Not everything is what is seems... - Customer Support Specialist Loom Employee Review

2.0
11 Jul 2021
Recommend
CEO approval
Business outlook

Pros

The perks and pay are pretty great and the culture seems pretty friendly and inviting at first.

Cons

Promotes a work when you want/work where you want culture, but that is certainly not the reality. You are watched constantly and even slightly hitting below metrics or leaving to do essential things will get you written up. When it comes to quarterly reviews, everything changes. No longer will the long hours, viable projects, and above-average metrics be good enough. They say you are doing great and amazing at the team meetings; only to give you average or barely making it in your review, which is what actually matters.

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1.0
3 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good advancement at first, recognition of my contributions to the team.

Cons

Promoted incredibly junior employees for management just to fill seats. They were abysmal and led to countless people leaving.

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