My favorite place I've ever worked - Customer Success Manager Loom Employee Review

5.0
19 May 2020
Recommend
CEO approval
Business outlook

Pros

- I'm able to work remotely full-time, and I don't feel like I'm missing out on any in-office events or team building. We're constantly on video calls or sending looms so I've been able to connect with colleagues. We also have an internal group dedicated to the remote employees where we do remote trivia, happy hours, watch movies, even a yoga class! We also meet as a company in person twice a year. 1 for a company retreat at a location that changes every year (this year was Barbados) and once at the HQ in SF. - My colleagues are the best of the best. They bring unique backgrounds and experience. I'm motivated by co-workers that set the bar high and that I can learn from. That really is everyone at Loom and the bar is being set higher and higher with each new employee. - The benefits also don't get much better. We have top of the line health insurance that is 99% covered by the company. All remote employees have a stipend to set up a home office and money towards a co-working space. $100 monthly wellness reimbursement.

Cons

- Loom is in hyper growth. It's getting hard to keep up with all of the new faces every week. I just hope we're able to keep the great culture we have now as we continue to grow.

Explore other reviews about Loom

1.0
3 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good advancement at first, recognition of my contributions to the team.

Cons

Promoted incredibly junior employees for management just to fill seats. They were abysmal and led to countless people leaving.

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