Try to change, but execution is poor at best - Team Lead Long View Systems Employee Review

Work/life balance is basically non-existent even though leadership attempts to preach it. They talk about getting free training every quarter, but either you don't have time for it because of your crappy work-life balance, or it never gets approved - even though it is marked as an expense to calculate your bonus. Inconsistent messaging around incentives and how they are figured out. Some support teams are well off in relation to coverage, while others are barely surviving. Management put all the "cookies" into a single individual for a single client and then expect you to do everything and then some. The idea of going to a centralized service model is mind-boggling considering clients were complaining about the delivery of those services. Salaries are sub par based on current markets