Pros
Steep learning curve: From Day 1, you’re given ownership of large enterprise clients across different geographies—APAC, US, MEA. It’s challenging, but incredibly rewarding. Direct CXO exposure: You’re constantly working with the C-suite on both client and internal sides. If you’re someone who thrives in high-stakes conversations, this role will excite you. Process meets hustle: There’s a clear framework for success, but you’re also encouraged to experiment and build your own playbook for client success and retention. Fast-paced & ambitious culture: Everyone here wants to win, and that energy is infectious. No two days are the same. Global mindset: You get to understand the logistics challenges of Fortune 500 clients from different regions, which sharpens your strategic thinking immensely.
Cons
Not for the faint-hearted, pressure can be intense during major enterprise rollouts or when SLAs are tight. With so many parallel client threads, time management is critical. You’ll burn out if you don’t learn how to prioritise fast. Internal communication can sometimes get hectic, especially when working across time zones.