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      LoadUp

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      LoadUp reviews

      Great Culture in Pockets, But Leadership is a Disaster - Head of Web Development LoadUp Employee Review

      2.0
      13 Jan 2025
      Head of web development
      Recommend
      CEO approval
      Business outlook

      Pros

      - Great culture in some departments - Excellent People/HR Department

      Cons

      Overall, this company has potential, but it’s severely handicapped by its leadership. The recruiting process was hands-down the best I’ve ever experienced—professional, efficient, and well-structured. The People Department is fantastic, and some departments have an amazing culture. However, the positives stop there. The CEO is the root of the company’s dysfunction. While he’s written a solid set of company values, he’s the first to ignore them. Employees are expected to take ownership, yet favoritism runs rampant. Some employees are allowed to show up drunk, come in whenever they feel like it, and face zero consequences. Meanwhile, talented employees are overlooked, undervalued, or outright fired—like the competent CMO who was replaced with an unprofessional and clueless Creative Director. This individual has no idea what they’re doing, and the only reason the website hasn’t imploded is sheer luck. The marketing department is a chaotic mess, and anyone considering a job there should think twice. There’s no room for growth, and the environment is politically charged with zero accountability. The CEO is a micromanager who seems completely disconnected from the values he preaches. It became clear within three weeks that this place is a “good old boys club,” focused more on internal politics than actual progress or performance. My advice? Avoid this company, especially any roles tied to the marketing department.

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      LoadUp Response
      1y
      Thank you for taking the time to share your feedback. We truly believe that everyone is entitled to their opinions, and we appreciate your honesty. While we strive to create a positive and thriving work environment, we acknowledge that we are not a perfect organization and will always have areas for improvement. Our values and purpose are lofty goals that we aspire to live out daily, but as humans, we inevitably fall short. Despite this, we are committed to continuous growth and improvement. You are correct in noting that I am not a perfect leader, and I do not claim to be. However, my goal remains to improve personally, professionally, and spiritually. Your feedback is taken seriously, and I thank you for pointing out where I may not have met your expectations as a leader. This reflection fuels my commitment to becoming better for the benefit of our team and the company as a whole. Regarding the concern about favoritism, I understand how it could be perceived that way. Loyalty to long-tenured employees who have faced challenges and contributed to our growth over time can sometimes appear as favoritism to newer employees. It’s not about treating individuals differently but about recognizing that trust is built over time. However, I will reflect on this feedback to ensure we continue fostering a fair environment for all team members. Concerning the matter of alcohol use in the workplace, this is against company policy, and I take these allegations seriously. This will be investigated thoroughly, and appropriate action will be taken to address the issue. Thank you for bringing this to our attention. Regarding the replacement of our CMO, I’d like to clarify that there seems to be a misunderstanding. Our Creative Director has not taken on the role or duties of the CMO, and their responsibilities remain unchanged. While changes in leadership can be challenging, they are sometimes necessary to align with the company’s goals and direction. Lastly, I must address the sentiment expressed in wishing ill will toward myself and the company. While it is bold to make such a statement, I genuinely pray for peace and clarity for everyone involved. I also hope you find a situation that better aligns with your expectations and needs. Everyone deserves to work in an environment where they feel valued and supported. To conclude, we value feedback and use it as a tool to grow and improve. While we acknowledge our imperfections, our commitment to learning and striving for excellence remains steadfast. I wish you the best in your future endeavors and thank you again for sharing your perspective. Sincerely, Greg Workmon CEO, LoadUp

      Explore other reviews about LoadUp

      5.0
      23 Feb 2026
      Office manager/executive assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      I truly love my job at LoadUp Technologies. I’ve always believed that you can thrive in a company with a strong, positive culture — and that’s exactly what I’ve found here. What sets LoadUp apart is its genuine commitment to its purpose, mission, and vision, while consistently embodying its core values. Leadership doesn’t just talk about these principles — they live them. The company truly cares about its employees, and that care naturally extends to the customers & partners we serve. One of the things I appreciate most is the cross-collaboration across departments. Everyone works together, supports one another, and contributes to shared success on a daily basis. It really feels like a true work family. We’re growing at an incredible pace, and it’s an exciting time to be part of the journey. If you haven’t considered LoadUp for your career, now is the time to jump on board.

      Cons

      I can't thing of any! The company is continually growing and evolving, and if you’re open to embracing change, you’ll have the opportunity to be part of something truly exciting.

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      LoadUp Response
      1mo
      Thank you for taking the time to share such a thoughtful and positive review about your experience at LoadUp Technologies. We’re incredibly proud to hear that our culture, values, and mission are resonating in a meaningful way. Creating an environment where team members feel supported, connected, and empowered to grow is something we work hard to maintain every day, so your feedback truly means a lot. It’s especially great to hear your perspective on cross-team collaboration and the sense of community across the organization. We believe that our people are what make LoadUp special, and it’s inspiring to know that this is reflected in your day-to-day experience. We’re excited about the future and grateful to have dedicated team members like you as part of the journey. Thank you again for your kind words and for being a valued part of the team!
      1.0
      1 May 2026
      Contractor
      Recommend
      CEO approval
      Business outlook

      Pros

      We both know there isn't any

      Cons

      It's a subscription based company with 3 tiers. To get the offers first you must pay 500 dollars each month. Second tier is 250 and the lowest tier is 75 a month. You won't make your money back on the 75 a month tier. You only get offers that everyone else has already declined. You also have to pay 100 dollars for 1000 points. You use those points to pay for jobs. When it's time to get paid they don't use direct deposit or paper checks, PayPal, venmo, cash app, apple pay, branch or anything that will get you paid the same day. They only use stripe, square or quickbooks. You create an account and connect your bank account. Load up sends you an invoice. You send the invoice back to load up through the payment platform. They send you a digital card. You then pay yourself through a second invoice with your payment platform, for a convenience fee of course. Load up calls you 5 times a day with job offers that don't pay enough to survive. But the ask you to under bid that number. They try to start bidding wars with other contractors doing all the labor. The lowest bid gets the job. Management keeps all the savings. Payment takes well over a week and the digital card is only valid for 2 weeks. They must keep the money after that. You won't even believe how bad this company is

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      LoadUp Response
      5d
      We truly appreciate you taking the time to share your experience and feedback. We understand that every contractor has different preferences and working styles, and we’re sorry to hear that your experience left you feeling frustrated. Our subscription tiers, lead distribution system, and payout structure are designed to give contractors flexibility in how they grow their business, while also supporting fast access to opportunities across many markets. We recognize that learning the payout workflow — including invoicing through merchant to merchant platforms — can feel unfamiliar at first, but these systems are in place to provide secure, trackable payments for both contractors and customers. Our partners successfully choose projects that fit their pricing, schedule, and business goals. Our team’s outreach is intended to help connect contractors with available opportunities, though we understand communication preferences can vary and we’re always working to improve that experience. We genuinely value all contractor feedback, including criticism, because it helps us continue refining the platform and improving support.
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