Pros
Schedule time on YOUR own time of its available.
Cons
If you have a tech issue there is NO one that can help you. LIVEOPS made everything sound very good by saying "independent contractor" but while in training you get complaint events excessively. Basically write-ups multiple times a day for small things. Live ops write you up if you are on a call for more than 20 mins. This is how agents are paid by the min so go figure :( When sending a message to..I don't know the Wizard Of Oz...takes days for a response..and it's always a robotic reply, never specific to your question. This company is not a good company I've worked with Independent companies and salary companies this one is at the bottom. They don't pay enough to keep writing compliance events in my opinion.