2 Oct 2019
LiveRamp Response
6y[From Sean Carr, VP of Engineering]
Fellow LiveRamper - Thanks for sharing your experience and thank you for all you're doing to help us scale in the right ways. It's true that our product and engineering teams have historically been composed predominantly of recent college grads. That has been an asset in some ways and a challenge in others. Over the past year, we've made dozens of experienced hires on both product and engineering to help us mature our processes and execution.
The recent creation of our QE and Reliability team is a focused way of addressing several of the other concerns you raise, as is our investment in GCP Migration (late stages) and our evolution to an API Platform (early stages). All are investments in long-term product development rather than simply near-term revenue growth.
Even so, there is plenty to improve! Every company that scales from a startup to a successful public company must persist through its adolescent stage—that's where we find ourselves today. Hopefully you are seeing the signs of improvement in a number of the areas you highlight. If not, please do reach out to your manager or me personally; we'd value your ideas for how to move the needle as quickly as possible.