Was amazing until it wasn't - Billing Analyst LivePerson Employee Review

4.0
16 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Great pay. Supported a positive work/life balance. Empathetic management.

Cons

Honestly, I'd love for there only to be positive things to say about LP. However, after a string of dubious business decisions that ultimately costed hundreds of LPers their jobs, it's hard to award 5 stars.

Explore other reviews about LivePerson

5.0
7 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great team and great product.

Cons

There has been a lot of change with the company

1
2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, Solid Compensation, work life balance

Cons

There is a frustration that is very palpable throughout the teams that stems from there being no clear direction, no job stability (there are layoffs every quarter- and they removed many of the people that built out the systems) which leads to lack of product stability for the products and backbiting for the teams This also means they tend to sunset products wo client notification or knowing why and who used the integration.

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