Circling the drain - Anonymous employee LivePerson Employee Review

1.0
16 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home and great coworkers

Cons

The company has been failing for a while and leadership is unwilling or unable to conceive of a strategy and following it. Outdated product, unmotivated sales staff, constant org changes, completely detached CEO…basically all of the symptoms of a desperate and failing business. Instead of actual leadership, it’s round after round of layoffs leaving the people who are actually doing the work without jobs. If you’re still there, get your resume ready because another round of layoffs or the company being sold is not far off.

Explore other reviews about LivePerson

5.0
7 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great team and great product.

Cons

There has been a lot of change with the company

1
2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, Solid Compensation, work life balance

Cons

There is a frustration that is very palpable throughout the teams that stems from there being no clear direction, no job stability (there are layoffs every quarter- and they removed many of the people that built out the systems) which leads to lack of product stability for the products and backbiting for the teams This also means they tend to sunset products wo client notification or knowing why and who used the integration.

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