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Little Words Project

Engaged employer

Nothing is nice about this nation - Anonymous employee Little Words Project Employee Review

1.0
29 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here.

Cons

As a former employee of Little Words Project, I must share my disappointment with the company's toxic corporate culture, lack of support for store teams, and the unprofessional manner in which the business is run. While the company may present a positive image to the public, the reality is far from ideal for those working within it. One of the most significant issues is the disconnect between corporate and store teams. Despite our efforts to communicate our concerns and needs, corporate consistently ignores the feedback from the field. This lack of listening has led to a toxic and unsupportive work environment, where store teams are left feeling undervalued and frustrated. Furthermore, the chronic understaffing of store teams has contributed to an excessive workload for employees, with little to no recognition for our dedication and hard work. Instead, we are constantly asked to take on more responsibilities without any additional support or compensation. Perhaps the most disheartening aspect is that the company places blame on store teams when employees leave, rather than acknowledging the real cause – the toxic nature of the business. Rather than addressing these concerns, the focus remains on maintaining the company's image, which only exacerbates the issues. In conclusion, I cannot recommend Little Words Project as an employer due to the corporate toxicity, lack of support for store teams, and poor management practices that leave employees feeling overworked, unappreciated, and ultimately, eager to find a better opportunity elsewhere.

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Little Words Project Response
1y
Thank you for taking the time to share your experience. We're sorry to hear that your time with us did not meet expectations. At LWP, we strive to foster a supportive, collaborative, and empowering environment for all our team members—so it’s especially disheartening to hear that this wasn’t your experience. We take feedback like yours seriously, as it provides us an important opportunity to reflect and grow. We understand that communication between store teams and corporate is critical to our success, and we are actively working on strengthening those channels to ensure that every voice is heard. We understand that your store was experiencing staffing challenges, which can impact workload, and we acknowledge that there is room for improvement there. We appreciate your time with us and wish you all the best in your future endeavors! If you have any additional feedback you would like to share with us directly, please contact human.resources@littlewordsproject.com.

Explore other reviews about Little Words Project

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing environment with accommodating and friendly staff. Genuinely my favorite job ever with the nicest people you can ever meet!

Cons

None, I love it so much!

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Little Words Project Response
1w
This genuinely made our day! We're so happy to hear that you're loving your experience with us. Our team is truly one of a kind, and it means the world to know that comes through for you every day. Thank you for being a part of the Little Words Project team, we're so lucky to have you!
3.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Amazing job, very fun, definitely one of the best jobd I ever had, the people inside the company are usually nice and making bracelets is very fun, also sharing the kindness to clients was my favorite part

Cons

Management has favoritism for who the CEO likes, also poor management since they're still a small company and events were carried very poorly if management didn't tell us before. Also had a bad experience with one of the keyholders on my store, she harrassed me and other associates but since she was a friend of the CEO when I reported her to HR they didn't do anything

avatar
Little Words Project Response
2mo
Thank you for taking the time to share your experience, we truly appreciate your thoughtful feedback. We’re so glad to hear how much you enjoyed the role, especially connecting with customers, spreading kindness, and working alongside your team. That’s such an important part of what we strive to create! At the same time, we’re really sorry to hear about your experience and the concerns you raised. Feedback around communication, leadership development, and fairness in hiring and promotion is taken very seriously, and we’re continuously working to strengthen these areas as we grow. While our Miami store has since closed, we would still truly value the opportunity to hear more about your experience if you’re open to it. Please feel free to reach out to us directly at humanresources@littlewordsproject.com. We’re grateful for the time and energy you brought to the team and appreciate you sharing these insights. Wishing you all the best!
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