Literally Inhumane - the mask soon slips - Anonymous employee Literal Humans Employee Review

1.0
13 Aug 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- 4 day work week (disclaimer: you'll end up spending your Friday off simply dreading the coming Monday) - Team of good people doing the day to day work (who frankly deserve better)

Cons

- Chaotic environment, everything is last-minute and stressful - Blame culture from the top - Toxic language used about clients/past team members/current colleagues (again from the top) - Hire and fire culture - if the CEO is displeased with you once, your card is marked and it won't be long before you're fired or pushed out of the door - Complete lack of loyalty to longer standing team members (see above point) - If you attempt to put your point across about being overworked, stressed, suffering from work-related mental health issues, you will be told that you "lack energy" and "always look defeated" (even if it's clear the job has got you to that point) - Co-founder recently left the business, citing stress as a key reason - Protracted hiring process means vacant positions are often left empty for months, causing additional stress to already overworked teams - CEO seems to have more interest in promoting his podcast vanity project than servicing clients with good work - Micromanagement is suffocating; if you raise one concern or step out of line, expect daily 'syncs' to get updates on your workload, priorities, etc. - Days filled with usually pointless meetings, often 5-8 per day, leaving little to no time to do actual work - Work is resourced by hour and you're expected to track 9 hours each day, even when meetings take up most of your schedule - New clients are brought in and handed over to team members to account manage, often without prior notice or with services that the team member does not have requisite experience in - Clients churn at an alarming rate - there is always a fall person in the team for this, despite it clearly being a lack of leadership from the top/lack of clear process - Team members churn at an even more alarming rate - CEO seems to be making more irrational and erratic decisions since the co-founder left - no doubt fuelled by an extravagant party lifestyle - Deeply concerning financials - constant aims to cut costs, but CEO continues to spend on vanity projects such as B Corp certification - One such cost-saving measure was the decision to tear up full time employment contracts and force everyone onto 'permalancer' contracts, meaning tax payments are the responsibility of the employee, and the loss of any remaining benefits (e.g. pension) - Claims to be a company that values human interaction in work and practice, but I see very little evidence of this. The company name itself seems more ironic than purposeful.

Explore other reviews about Literal Humans

1.0
28 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Attracts really good people that genuinely want to make a difference in the world

Cons

I didn't have a good time working at this agency. 100% staff turnover every 6 months has led to them outsourcing most roles to the Philippines. This came after the CEO forced the full time team to work as 'freelancers' to avoid paying taxes, something that is hard to believe in its shadiness given how much the company makes about being B Corp and its values. Massive debt and declining sales, avoid at all costs.

3
1.0
28 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- 4 day working week - the other employees are really nice

Cons

Where to start... - Over worked (poor planning and time management) - Not enough staff to support for workloads - Late payment multiple times - CEO is not afraid to get angry towards staff and can be very pushy and manipulative - There is an air of sexism in the company, over a 4 month period, 4 women left - The blame is constantly being shifted onto employees - Management lacks of accountability and empathy - Not a safe space to voice opinions - CEO prioritises holidays and partying over management of the company - Underpaid for the London area - You will be thrown in the “deep end” aka be brand new to the company and suddenly be leading on a huge client project halfway through something and if anything goes wrong it will fall on you - All wrong doing in the company just get blamed on whoever left the most recent - Incredibly high turnover of staff, 13 people in a one year period - The company does not reward loyalty at all, they will drop anyone in an instant no matter how long people have worked there or what they have sacrificed, I saw multiple employees who had been there for years be dismissed without a second thought - Employees mental health is not a priority at all, they offer one monthly life coaching session, but that is nothing compared to the stress the company puts employees under - Huge cuts to benefits and budgets due to bad management

3
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